Clear Answers

Frequently Asked Questions

Everything you need to know about automation retrofitting, reliability, ongoing support, and process.

My house is already built and painted. Is it too late for smart home automation?

Not at all. Most of our work is retrofit. Smart modules sit invisibly behind your existing switchboards and reuse the wiring already inside your walls. In 95% of homes, there is zero chiselling, zero wall cutting, and zero repainting required.

What happens when the internet or main power goes out?

Your physical wall switches keep working like normal switches, and your door locks continue operating via fingerprint and PIN code. We deliberately specify controllers that process routines locally inside your home hub.

Which brands do you actually specify and install?

We select leading global and specialized regional manufacturers including Lutron, Control4, Crestron, Sonance, Dahua, and Schneider. Every project proposal names exact part numbers and hardware models upfront.

How long does an average installation take?

Single-room upgrades or door lock installations take 3 to 5 hours. A typical 2-BHK or 3-BHK home retrofit is completed within 2 to 3 days. Full new construction villas are phased alongside your electrical team.

How does after-sales service work?

All Nexoraa installations include dedicated local onsite support. You call our local Guwahati office directly—no call centers or delays.